Frequently AskedQuestions
Got questions? We’ve got answers.

About Zone
ZONE is a discreet tobacco free nicotine pouch.
The ZONE pouch comes in a slim format for a comfortable fit. Simply pop it under your top lip for a longer-lasting nicotine boost.
Traditional snus contains real tobacco while nicotine pouches are 100% tobacco free. Both contain nicotine and are placed under the top lip. As ZONE comes in a slim pouch format, the use of the pouch makes it more discreet. Traditional snus is banned in most EU countries except Sweden.
Snuff is typically either moist or dry tobacco in a powdered form. It can be used by either inhaling through the nose (dry snuff) or placed between the lower lip and gum (moist snuff).
Snus is a finely ground moist tobacco that is usually packaged in small, teabag - like pouches. It is placed under the upper lip.
How to use ZONE
Zone pouches should only be placed under your top lip, where the nicotine will be absorbed through your gum. Do NOT swallow, chew or suck them.
Pop a pouch under your top lip and you're ready to go.
You may feel a slight tingling sensation, which is just the nicotine and flavours being released.
One pounch will ususally last for about 30 minutes.
Once finished either dispose of sensibly or place it on the top of the can lid for throwing away later.
We recommend for an optimal nicotine release that pouches are used for 30 minutes then safely disposed of.
Safety Information
If you accidentally swallow a pouch, we recommend that you immediately contact a medical professional.
ZONE Pouches
There are 20 pouches in one can.
ZONE is 100% tobacco free, oral nicotine pouch.
Each ZONE pouch contains high quality ingredients, including water, plant fibre, flavourings, sweeteners and nicotine. For full details see the base of the can.
ZONE currently comes in 6 flavours:
10mg - sweet mint, cool mint, watermelon and juicy peach
11 mg - berry blast and cool mint
ZONE is best at room temperature. No need to store in the fridge - just keep it handy for when you next need an immediate nicotine hit, with long lasting flavour!
The strength of the nicotine pouches is indicated on the lid of the can in dots. ZONE is currently available in two strengths: 3 dots indicates 10mg nicotine per pouch to offer a fast-acting and intense nicotine experience and and 4 dots indicates 11mg nicotine per pouch to offer a fast-acting and even more intense nicotine experience.
In the first instance please go back to the Retailer you purchased the pouches from. If you need further assistance then please email consumer.services@impbrands.com.